Northern VA Testimonials | Fairfax, VA | Stoneberger Garage Doors

call today: 540-439-5340


At Stoneberger Garage Doors, it is our mission to build long term relationships with our customers by providing the highest quality products and workmanship. We are committed to exceptional service, meeting or exceeding the expectations of those who count on our availability and skills. We believe in thouroughly learning about the needs of our customers by taking the time to answer questions and explain available options. We consider returning customers to be the highest compliment and are honored that many of our customers come back to us when they have new garage door needs. We work everyday to be the top garage door company in Northern Virginia.

If you are a current or prior customer, please take a moment to let us know how we did by entering your comments here. Thank you for your feedback!

Professional, on time, provided excellent down-to-earth consultation. They did a complete install in less than 2 hours, with a new motor, tracks, and electronic keypad. Highly recommend this company!

- August, 2017 by Eric

Excellent service, very professional and would definitely use them again for any future garage door repairs/replacements. Every time we called, someone always answered all our questions. They provided quotes in a timely manner, very well written up to include all services so there were no hidden costs/fees, and most importantly for a great price. Scheduling was easy, they completed the job promptly, and the new garage doors look great! Highly recommended!

- March, 2017 by Zack B.

The service tech arrived early, had the part needed and had my garage door opening and closing again in under an hour.

- March, 2017

Their team was on time, very professional. Great family team!

- February, 2017

These guys are great. I called them to come and fix my garage doors and they were quick and priced great. They definitely know how to take care of a customer. I will definitely use them for any future needs.

- May, 2016 by Manny L.

My garage door had been installed incorrectly and stopped working within 3 months original installer returned with a cost to fix and it worked for another 9 months and completely broke down. Checked my neighborhood website and located Stoneberger who was highly recommended. He repaired the door and fixed rails in half a day. The door now works quieter and sides on the door next to the frame are closed previously they were not. His work is excellent.

- May, 2016

They came to repair our garage door immediately and at a great price! Highly recommend!!!

- April, 2016 by Robin B.

I LOVE this family-owned business! They are professional, have great rates, are on time and communicate effectively every step of the way. My garage doors were creaking loudly, I could see the springs were stretched, and I was looking for something quieter and more reliable. Stoneberger came out, did the job in about an hour, cleaned up, and I was very happy. I would highly recommend them to anyone looking for any garage door work/maintenance.

- February, 2016

Arrived on time. Cleaned work area. Called before arriving.

- November, 2015

Amazing company and workers. Very friendly very professional. We got exactly what we ordered at an amazing price. No one can beat their prices. They even reprogrammed our keyless lock for us. Truly a great company.

- October, 2015 by Megan H.

Prompt, professional, and high quality. Looks and works great.

- October, 2015

From the first inquiry phone call to installation everything went extremely well. I called Stoneberger Garage doors on Friday, Mar 27, 2015, based on a recommendation from a friend. Our garage door springs and pulleys were in need of replacement. I spoke to Amber. She explained the cost and process for replacement of the springs, etc. She also told me that if my garage was a standard 8'x7", they were having a special of $850 per door which included new garage doors, and replacement of all the springs, tracks, and pulleys. I decided to have the doors replaced. She said that Stoneberger could replace everything on Tuesday, Mar 31st. On Mar 31st, Keith came out removed the old garage doors and installed the new doors. Before he left, he explained what he had done and then he insured that all old parts and doors were cleaned up and loaded on his truck. The price was exactly as quoted. Amber and Keith were extremely courteous, friendly, and professional through this whole process. I am very happy with the work that Stoneberger Garage Doors did for me and I would use them again in the future.
- April, 2015

Cannot speak highly enough about the quality of both the product and the installation. Great customer service.
- April, 2015 by Tracy S.

I called [Stoneberger Garage Doors] first thing in the morning. Tech came within a few hours, and helped me get door to work temporarily while new panel was ordered. He was very nice and helpful. He came back with the part the next week and installed it quickly.
- March, 2015

Amber showed up exactly on time. She was courteous and professional in the midst of multiple move-in activities and vendors. She took the time to explain to me the value of material types and pros and cons of each choice we discussed. At the end of the day the estimate was HALF of all other competitive bids. The day of installation the installer was on time - professional, efficient and took the time to explain everything to me as far as codes and motors. The job came in as estimated budget-wise.
This was one of the best consumer experiences I've had -customer service, trust in the Stoneberger team/employees, price and quality of product. I could not recommend them any higher!
- February, 2015

They were on time, professional and did a great job!
- January, 2015

It went well! The guys were friendly and honest, particularly about one aspect of the door opener mounting.
- January, 2015

Brian was on time, completed the installations efficiently, went over them with me, answered all of my questions.
- January, 2015

My wife really liked the guy who did the work. We checked five estimates in the area and went with Stoneberger because of the price and recommendation from our friends. The guy knew what he was doing, professional and finished quickly.
- January, 2015

Awesome. The quality was as good, or better, than described. No disappointment. You get what you pay for. Email communications were prompt. The doors were installed when they said they would be. The installers were polite and timely. It was a late Friday afternoon and yet the man continued to stay at our home offering useful advice about maintaining, and using, our garage doors. The installers left no trash behind. We are so glad that we dealt with this small company.
- November, 2014

We returned from out of town to discover that one of the coils on the garage door had snapped. I called Stoneberger on Monday morning. They were able to come to my home and fix the coil later that afternoon. The service gentleman was prompt and finished within 30 minutes. It was great!
- October, 2014

It went well. The repairman arrived after the assigned time. Getting past that he was very friendly and knowledgeable. Completed the job in less than an hour and did a great job! Gave some suggestions on maintenance which was very much appreciated. The door has been working great.
- October, 2014

Perfect! Showed up on time, worked straight through - perfect installation. Very neat and clean. Highly recommend!
- September, 2014

I had a great experience. Initial contact was in a timely manner Very friendly and was able to ask, my questions I got a good price.Only had to wait only a couple of days to schedule my door replacement. They were able to open the door to get my car out so I could get to work the next day. Their team came out and replaced the door within a couple of hours. I would definitely use them again and give their name to my friends and family that needed garage door service.
- September, 2014

Thank you for freeing my mustang from the garage!!!
- September, 2014 by Nita P.

Superb work/craftsmanship!! I have never seen an installation done so professionally.
Brian (owner) runs an extremely well small business. He's professional and it shows. His team installed the garage door system in minimum time and at a moment's notice. In every single aspect, they exceeded expectation and the system worked so quietly that you could barely hear the garage door move.
The stability of the rails that he and his team installed is stable and well installed.
I've had questions and they have always been willing to answer any questions and even come over to follow up the work and ensure quality.
- August, 2014

Initially not so well, garage door was installed but a lot of little things were overlooked. The job appeared to be rushed and I was concerned about the durability considering the install looked sketchy. I could go into details about the small things but they are not what is important.
I was not able to inspect the door until 2 weeks after install. After thoroughly going overall everything, I had a list of approximately 9 things that were unsatisfactory or just plain unacceptable. I sent Amber Stoneberger an email with a list of my concerns and asked her to address them before I committed to writing a review here. Amber promptly responded and had Brian Stoneberger out to my house within two days. Brian arrived on time, and after explaining my issues, he apologized for the errors and never attempted to make any excuses. He immediately went to work to fix all the deficiencies.
This type of follow up and service is what I value in a company! They messed up, admitted the error, didn't make excuses, and promptly made the necessary changes and adjustments ensuring I was satisfied with the purchase.
- August, 2014

Thank you very much doors look awesome!!! Keith and Sean did a GREAT JOB !!!
- August, 2014 by Robbie D.

Job was quickly scheduled through Angie's List and Bryan called me when he was 30 minutes out from our house. He was prompt and very thorough. I pointed out that my safety sensors were malfunctioning and easily knocked out of alignment. Bryan fixed the wiring connections and secured the sensors to the door rails so they won't get knocked out of alignment.
He also lubed all the moving parts and adjusted safety sensors. He pointed out that my top door panel was starting to sag a bit from tension and with my approval ordered me a replacement safety strut as well as a replacement window trim insert to be installed next week.
All around great service - very personable folks and accommodating.
- July, 2014

Job was quickly scheduled through Angie's List and Bryan called me when he was 30 minutes out from our house. He was prompt and very thorough. I pointed out that my safety sensors were malfunctioning and easily knocked out of alignment. Bryan fixed the wiring connections and secured the sensors to the door rails so they won't get knocked out of alignment.
He also lubed all the moving parts and adjusted safety sensors. He pointed out that my top door panel was starting to sag a bit from tension and with my approval ordered me a replacement safety strut as well as a replacement window trim insert to be installed next week.
All around great service - very personable folks and accommodating.
- July, 2014

Rodney and Nick were so amazing. I can't say enough nice things about their professionalism and their knowledge about garage doors and truly, physics. They were punctual and gave me a 30 minute heads up. When they arrived, I just showed them the horrific sound that the garage door made when it went up. Immediately, they knew why it was making that noise and they showed me several issues with the original installation (the door was installed before we purchased the home). They said they would do everything they could to adjust it appropriately (which I feel was above and beyond just servicing the door). Rodney and Nick were able to fix the problem in a very timely manner. I would highly recommend this company to any and all of my neighbors.
- July, 2014

Very professional technician and company. From the initial estimate visit to the finish they did what they said. On time and just overall excellent service..
- July, 2014

Nice company to deal with. Prompt and very professional. Will certainly use them again.
- July, 2014

The technician showed up on time and proceeded to explain the process for installing the garage door opener. The initial installation of the garage door went well. However, upon the completion of the installation the technician proceeded to demonstrate the operation of the door when a malfunction of the garage opener occurred resulting in damage to my new garage door. The technician immediately notified his supervisor who quickly acknowledged responsibility for this mishap. I was informed as to the reliability of this particular garage door opener and this unfortunate incident had never occurred in the past. The company was extremely responsive in addressing this mishap and moved quickly to not only replace the motor of the garage door opener but also replaced the damaged garage door panels and rail. In less than 24hrs I had a new garage door opener and replacement panels installed! Kudos to Amber and her team for stepping up and get this resolved so quickly!! I definitely recommend Stoneberger Garage Unlimited for all your garage door needs.
- July, 2014

I called Stoneberger to get a second opinion and cost estimate with regard to repair of my non-functioning garage door. Amber Stoneberger was very responsive to my problem by phone and worked around my schedule to get a service call set up. She promised that they would fix the problem in one visit and have the parts needed on hand. Brian Stoneberger arrived on time, assessed the warp in the metal section that was preventing the door from closing and felt confident that bracing the door with one strut would fix the problem. My garage door hasn't been serviced or lubed in eleven years -- but Brian got it fixed and humming like new. Aside from installing the strut, Brian lubed everything; he taught me how to lubricate all of the hinges and moving parts; he changed out the dead battery on the exterior key pad, reprogrammed it, and then taught me how to reprogram it; and without asking, he replaced one of the dead light bulbs in the overhead unit and fixed the problem with the socket that was causing the bulb to go out. He even gave me a spare can of the proper lubricant for my future use. He did all of this within about an hour. My impression is that this is a family-owned business that operates with integrity; they take pride in the service they provide and they strive for excellence. They have earned my trust. I am noting that my first call was to Door Doctor in Sterling. Door Doctor knew that I wanted the door fixed in one visit but instead sent "an estimator" whose prognosis for the repair vacillated and cost estimate nearly doubled by the time he was done assessing my situation. So glad I followed my instincts and decided to get a second opinion, and really glad that I found the Stoneberger's.
- July, 2014

Quick, efficient ,VERY knowledgeable ..... Consummate Professionals through and through....the go to guys in the garage door industry!!!
- July, 2014 by Nick G.

The installation went well. The technician was knowledgeable and enthusiastic about the product he provided. The job was performed well and professionally.
- June, 2014

Brian came out the day I called and fixed my oversized, very old, garage door quickly and for a good price. Highly recommend him. I called another garage door company first and they came out and without even looking at the door gave me a $675 estimate! Needless to say I got a second opinion. My neighbor recommended Brian and I am SO glad he did!
- March, 2014 by Sioux L.